1.
How do I login on the Internet Trading Platform?
2.
What can I expect when I login for the first time?
3.
Why does the Internet Trading Platform prompt me that I have an invalid login?
4.
What will happen if I have too many unsuccessful login attempts?
5.
Who can I contact if I have forgotten my user ID or password?
6. Can I change my user ID and/or password via UOB Kay Hian mLITE?
 
   
How do I login to the Internet Trading Platform?
 
Step 1 Access our homepage at http://www.uobkayhian.com.sg.
   
Step 2 Click on the login button on the left of the homepage. You will be directed to the login page.
   
Step 3 Enter your user ID and password, and select your post-login start page, then click on the "GO" button.
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What can I expect when I login for the first time?
  For security reason, you will be prompted to change your password when you login for the first time. After your password is changed successfully, the Terms and Conditions governing Internet trading will be displayed. Clients are advised to read the Terms and Conditions carefully.
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Why does the Internet Trading Platform prompt me that I have an invalid login?
  The Internet Trading Platform will automatically prevent someone from logging into the system using an incorrect user ID or password. Please ensure the following:
 
   
- The caps lock is off as the password is case sensitive.
- You have keyed in the correct user ID and password .
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What will happen if I have too many unsuccessful login attempts?
  For your protection, your online account will be disabled after three unsuccessful login attempts. Please contact Client Services at +65 6536 9338 during operating hours for assistance.
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Who can I contact if I have forgotten my user ID or password?
 

Please contact our Client Services at +65 6536 9338 during operating hours, indicating your request type (Request for User ID and/or Password). A new set of user ID and/or password will be generated and sent to you by post after verifying your particulars.

For security purpose, please note that email notifications are not accepted.

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Can I change my user ID and/or password via UOB Kay Hian mLITE?
  Yes, please click on Account, and then Change Password.
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