02 May 2025

Mandatory Two-Factor Authentication (2FA) for UTRADE
 
 

Your trading security remains our top priority.

In light of recent events impacting the wider financial industry, including unauthorized access to trading accounts across brokerages, UOB Kay Hian will be implementing mandatory Two-Factor Authentication (2FA) progressively for all trading account logins starting 17 May 2025. You may refer to 2FA Risk Awareness Statement (RAS) to understand the risks involved if you choose to continue logging in without 2FA.

Please ensure your 2FA settings are enabled. We strongly encourage you to set up 2FA immediately for enhanced protection.

To do so, simply enable UTRADE Secure on your UTRADE Mobile app.

UTRADE Secure Mobile App Guide (English / Chinese 中文版)

What You Should Do:

To enhance your online safety, we strongly advise the following:

  1. Stay vigilant – Do not click on suspicious links in emails, websites, or mobile applications.

  2. Never disclose your login credentials or sensitive information to anyone.

  3. Secure your account – Do not permit others to access or operate your trading account.

  4. Change your passwords regularly and use strong, unique combinations.

  5. Enable and maintain 2FA at all times for an added layer of security.

  6. Report any suspicious or unauthorized activity to us immediately via +65 6536 9338 or email us at contact@utrade.com.sg.


Learn more on recommended cybersecurity practices.

Thank you for your attention and cooperation.

If you have any questions, please contact us at +65 6536 9338 or contact@utrade.com.sg.

 
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