25
May 2023
Intermittent Issues with UTRADE SMS
TRADE Alert and OTP (Resolved)
___________________________________________________________________________________________________________________________________
Update 2
The Issue have been resolved on 26 May
2023.
Update 1
Due to technical issues by our service provider, the following
UTRADE services are impacted.
1. SMS Trade Alert
2. SMS OTP (for clients who have otp-in
for 2FA. Alternatively, you may continue to login via UTRADE Mobile App or
access the UTRADE token to generate your OTP)
Please note that UTRADE price feed, trading and all other services
are NOT affected.
We are currently working with our service provider in resolving
this matter, sorry for any inconvenience caused.
______________________________________________________________________________________________________________________________________