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What are the trading hours of SGX? |
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SGX operates from Monday to Friday (except on Saturday,
Sunday and Public Holidays) during the following hours: |
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Pre-opening session:
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8:30am - 8:58am
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Non-cancellation period
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8:58am - 9:00am
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Continuous trading session:
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9:00am
- 5.00pm
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Pre-closing session: |
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5:00pm - 5:04pm
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Non-cancellation period |
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5:04pm - 5:06pm
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Note: The pre-opening and pre-closing sessions end anytime between 8:58am and 8:59am and between 5:04pm and 5:05pm respectively. |
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Can I place an order for the next
trading day when the market is closed? |
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Yes. After a short order bar time between 5.06pm and 5.10pm, overnight orders can be placed after 5.10pm and will be sent to SGX when the market opens the next trading day. It is important to note that although overnight order start times differ among brokers, orders placed at the various start times will enter the SGX order queue at approximately the same time, i.e. 8.30am. |
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What are the non-trading days for the year 2011? |
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Year 2011 |
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Chinese New Year
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3 February 2011
4 February 2011
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Good Friday |
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22 April 2011
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Labour Day |
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2 May 2011
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Vesak Day |
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17 May 2011
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National Day |
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9 August 2011
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Hari Raya
Puasa |
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30 August
2011
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Deepavali |
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26 October 2011
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Hari Raya
Haji |
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7 November 2011
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Christmas Day |
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26 December 2011
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What does equilibrium price refer to? |
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Equilibrium price is the price at which orders would be executed if pre-opening/pre-closing matching were to occur at that point and acts as an indication of the eventual opening or closing price. SGX publishes this data on a real-time basis to provide more market transparency and helps market participants assess the market and adjust their orders accordingly. Masking of all better bid/ask prices and quantities acts as an additional safeguard against manipulation of the eventual equilibrium price.
This information is provided in the EP column of the Prices page. |
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What are the bid sizes
for Singapore shares? |
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With effect from 4 July 2011, you can key in share prices for an order of up to 20 bids* both ways from the (in order of priority) last done price/previous close/IPO reference price.
The revised minimum bid sizes are shown in the table below. |
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* 30 bids for ETFs, bonds, debentures and loan stocks 10 bids for HKD- and JPY-denominated stocks |
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SGX shares except ETFs, bonds, debentures, loan stocks, and HKD- and JPY-denominated stocks |
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Share Price ($)
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Bid Size ($)
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Below 0.20 |
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0.001
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0.20 to 1.995 |
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$0.005
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2.00 & above |
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$0.01
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HKD-denominated stocks |
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Share Price (HK$)
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Bid Size (HK$)
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Below 0.25 |
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0.001
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0.25 to 0.495 |
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0.005
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0.50 to 9.99 |
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0.01
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10.00 to 19.98 |
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0.02
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20.00 to 99.95 |
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0.05
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100.00 to 199.90 |
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0.10
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200.00 to 499.80 |
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0.20
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500.00 & above |
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0.50
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JPY-denominated stocks |
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Share Price (¥)
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Bid Size (¥)
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Below 2,000 |
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1
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2,000 to 2,995 |
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5
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3,000 to 29,990 |
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10
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30,000 to 49,950 |
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50
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50,000 to 99,900 |
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100
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100,000 & above |
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1,000
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Others |
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Class of Security ($)
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Bid Size ($)
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ETFs and Debentures |
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0.01 or 0.001 as determined by SGXST
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Bonds, and Loan Stocks |
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0.001
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Is there a limit on the value of
shares I can trade electronically? |
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Yes, you can trade electronically as long as there is sufficient
trading limit in your trading account. The trading limit for your buy
and sell trades is recommended by your Trading Representative when
you open a trading account. |
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How can I adjust my
trading limit? |
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Please contact your Trading Representative for assistance. |
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What is the minimum
number of shares I can place per order? |
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The minimum number of shares you can place in an
order is one lot. The lot size, which is determined by the respective
Exchange, will be displayed on the place order page after you have
selected the stock. You should key in the quantity in terms of number of shares. For example, if you would like to buy 10,000 shares, you should key in 10000 instead of 10 or 10,000. |
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What is the maximum
number of shares I can place per order? |
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The maximum number of shares you can place in an
order is 500,000 shares. For orders greater than 500,000 shares, please
enter multiple orders in smaller quantity. You should key in the quantity in terms of number of shares. For example, if you would like to buy 10,000 shares, you should key in 10000 instead of 10 or 10,000. |
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Can I place an order
for odd lots of shares? |
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Odd lots placement cannot be done on the Internet Trading Platform. Please contact your Trading Representative for trading
assistance. |
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How can I check my order status? |
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You can check the status of the order under the ‘Status’ column in the Order Book.
The Status Legend can be found near the bottom of the Order Book.
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Status
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Description |
Status |
Description |
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PO |
Pending to Enter Queue |
U |
Unknown Status |
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Q |
Order Accepted in Queue |
PA |
Amended Order Pending to Enter Queue |
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PF |
Partially Filled Order |
PC |
Cancelled Order Pending to Enter Queue |
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F |
Filled Order |
R |
Rejected Order |
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AC |
Reduced Order Accepted in Queue |
C |
Cancelled Order Accepted in Queue |
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E |
Expired Order |
S |
Suspend Order |
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Why is my order rejected? |
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To check the order rejection reason, right-click on the order in the Order Book and select "Order Rejected Reason". |
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Will I be notified
if I had sold short? |
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No, the Internet Trading Platform is not able to access
your Global Securities Account (GSA / CDP account) to verify your
holdings. Please verify your actual stock holdings with CDP. |
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What will happen if
I had sold short? |
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There will be a buy-in against you by SGX on T+3 (or 3rd trading day of month after contract spot month for ES trades) at a price that is at least 2 bids above the market price or previous close, whichever is higher. |
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Can I do contra trades? |
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Yes, orders placed on our Internet Trading Platform are automatically
contra on a first-in-first-out basis. If you do not wish to contra
your trades, please contact your Trading Representative for an amendment. |
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Can I perform contra trades using CPF/SRS funds? |
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No, you cannot. The earliest you can sell your position bought under CPF/SRS is 1 day after your purchase date.
Intraday trades (buying and selling on the same trading day) using CPF/SRS funds are strictly prohibited. |
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What do I need to take note of when performing CPF/SRS trades? |
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- Before performing your first CPF/SRS trade, please provide your CPFIS/SRS account details to your Trading Representative. The cut-off time is 5.15pm on the date of your first CPF/SRS trade. Otherwise, your trade may be revoked to Cash.
- Settlement currency for CPF/SRS trades must be indicated for SGD. If a foreign currency is selected, your trade will be revoked to Cash.
- Please ensure sufficient funds in your CPF/SRS account when performing buy trades. If funds are insufficient for the settlement of your buy trade, your buy trade will be revoked to Cash.
- Please ensure sufficient shares in your CPF/SRS account when performing sell trades. If shares are insufficient for the settlement of your sell trade, your sell trade will be revoked to Cash.
- If you wish to amend your Cash trades to SRS trades, or vice versa, please inform your Trading Representative by 5.15pm on the Trade Date. Agent banks will charge additional fees for amendments made after Trade Dates.
- If your CPF/SRS trades are revoked to Cash, your Portfolio may still display these trades as CPF/SRS trades. You can update your Portfolio manually to reflect the Cash mode. (Please refer to the User Guide for instructions on updating your Portfolio manually)
- Cash trades executed and subsequently amended to CPF/SRS mode may not reflect as CPF/SRS trades in your Portfolio. You can update your Portfolio manually to reflect the Cash mode. (Please refer to the User Guide for instructions on updating your Portfolio manually)
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What kind of order
amendments can I make? |
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You can reduce the quantity for shares that are not
filled. |
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Will I lose my position
in queue after I amend my order quantity? |
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No, you will not lose your position in the order
queue. |
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How can I withdraw
my orders if I am not logged on to the platform? |
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You can contact your Trading Representatives or our
Client Services at +65 6536 9338 during operating hours to withdraw orders that are not
filled. |
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How do I know that
my orders are filled? |
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Orders that are filled will reflect the status "F" in
the Order Book. Orders that are partially filled will reflect the
status "PF" in the Order Book. Amended and cancelled orders
that had already been partially filled will reflect the status "AC"
and "C" respectively in the Order Book, with quantity
filled indicated in the Qty Done column.
You can also receive an email trade confirmation informing you
of the date, action (buy/sell), quantity done and executed price.
Depending on your email provider, emails may sometimes be filtered
into the 'Junk' folder.
Please note that alerts are only indicative tools. The availability
and timeliness of these alerts are not guaranteed. Clients should
always check their order statuses in their Order Book pages. |
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How
do I configure my email address for receiving trade confirmations? |
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Please ensure that you have configured your email
address before you trade. You can do so by following these steps: |
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Step 1: Go to "Account Management"
under the 1st level menu.
Step 2: Click on ""Preferences" under
the 2nd level menu.
Step 3: Enter your email address under "Alert
Configuration" and select "Activate".
Step 4: Click "Save". |
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What happens to my orders that
are not done by the end of the trading day? |
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Orders will automatically expire when they are not
filled by the end of the trading day. The Order Book will reflect
the status "E". You will need to re-enter the order if you
want to place the orders for the next trading day. |
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Why can't I find my orders placed earlier today? |
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If you are looking at your Order Book after 12am the following day, please select 'Up to 3 days ago' in the duration selection box as orders are filtered at 12am. |
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What is counter party
information? |
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Counter party information tells you who are the brokers
that matched your SGX trades. |
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Please refer to the Order Book's Legend to see the full names of these counter parties. |
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Why are there stocks listed under Top Volume during Pre-Opening? |
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Some counters may be displayed under Top Volume during pre-opening hours (8.30am – 8.59am), due to reporting requirements for married trades executed after trading hours. Right-click on the stock name for the Quick Menu, and select Time & Sales/Trade Summary for more details on these married trades. |
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How do I lodge a dispute
with regards to my trades? |
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Clients can lodge their disputes by sending an email
to cs@uobkayhian.com or call
+65 6536 9338 during operating hours to speak with our Client Services Officers. |
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Please take note that a processing fee of S$100 is
chargeable per dispute before any investigation can begin, if the
dispute is lodged more than 2 weeks from the trade date. If the investigation
reveals that UOB Kay Hian is liable for the dispute, this processing
fee will be refunded to the client. |
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