| - | Multiple Firewall All information from clients’ computers via the Internet is sent through safety checks before reaching our internal systems so that only authorized messages and transactions enter our servers. It also serves to deter hacking into our trading systems. |
| - | 128-bit SSL Encryption To protect your data from being tampered with during transmission, all information exchanged on the secure pages is encrypted using the 128-bit SSL encryption. Any data that you send will be scrambled into an unrecognized form before it is transmitted to our server. For more information on the SSL encryption technology, please visit http://www.entrust.net/ssl-resources/pdf/understanding_ssl.pdf |
| - | Intrusion Detection System (IDS) The IDS provides 24x7 network security surveillance and proactively prevents security breaches to guard our websites and systems against intrusion. |
| - | Unique User ID and Password You are identified uniquely by your user ID and can only log into the secured portions of the system with your password. Transactions will only be authorized with your valid user ID and password. |
| - | Log out before closing the browser To ensure that you have close the session successfully, you should always log off by clicking “Logout’ on the top right corner before closing the browser. |
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| - | Ensure you have the latest browser version With the latest browser version, you will have the latest updated security features for that browser. |
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| - | Clear your cache after each session When you login to our Internet Trading Platform, temporary files are stored in your system's cache. You can clear your cache after each session by following these steps: |
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| - | Avoid sharing or using shared / public computers Sharing or using shared or public computers to access the Internet Trading Platformis a potential security risk on your part. If you use a shared or public computer, ensure that you disable AutoComplete, log out, and clear your cache after your session. |
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| - | Ensure adequate security if on a wireless network Be certain that the wireless network has been configured to incorporate network security, including but not limited to, data encryption. |
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| - | Check your account regularly Always check your order history regularly to ensure that all details are updated and there has been no unauthorized access on your account. Please inform us immediately if you suspect unauthorized access on your account. |
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| - | Regularly update your contact details Keep us updated on your latest contact details to facilitate us in contacting you when necessary. |
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| - | Protect your computer against malicious viruses You are advised to install and update anti-virus software. Do not install software programs from an unknown source. Certain viruses as well as programs may capture sensitive personal data without your knowledge. You can prevent this by constantly updating your anti-virus software and regularly scanning your system. |
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| - | AutoComplete Disabled The AutoComplete function has been disabled to minimise unauthorised access into the system. |
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| - | Avoid simple passwords that can be easily guessed such as NRIC numbers, birth dates. |
| - | Use a password that is alphanumeric and avoid sequential numbers e.g. 123456, abcdefg, qwerty. |
| - | Change password regularly or when you suspect that your password has been discovered or used by others. |
| Note: UOBKH will never request for clients to disclose their passwords under any circumstances. |